Terms of Use

Welcome to 23LEGAL’s website.

Thanks for visiting. We need to give you some boring information now but it is very important so we’ll try to make it as painless as possible.

Firstly, we want you to use and enjoy our website and get the most out of your browsing experience. We have created our website with this in mind. We do need to tell you that by using or accessing our website, you agree to the Terms of Use of our website which we have set out below. These Terms of Use also include our super funny but serious legal disclaimer our privacy policy and any other terms or conditions on this website.

Just like everything in life, things change; and from time to time we may need or want to change our Terms of Use at our discretion and without notice. But rest assured if you are reading these from our website these are the current Terms of Use and when we make changes you will be able to find the current version on our website at all times. As we have already told you but need to tell you again (you know for legal reasons) that by continuing to access or use our website you accept the Terms of Use as they apply from time to time. We also need to tell you that this legal disclaimer does not, in any way, limit or later any of the other terms and conditions on this website, or whether the sun will rise tomorrow (although if for some reason the sun doesn’t rise we understand if you have more important things to do than read this disclaimer).


So you may be wondering who 23LEGAL is? Well we are actually an Incorporated Legal Practice; 23Legal Pty Ltd ACN 615 318 208 (ABN 73 615 318 208) trading as 23LEGAL. We are incorporated pursuant to the Corporations Act 2001 (Cth) and governed by the Legal Profession Act 2007 (Qld). You will see below that we refer to ourselves as ‘23LEGAL’, ‘we’, ‘us’ and ‘our’ – where we say this we mean 23Legal Pty Ltd ACN 615 318 208 (ABN 73 615 318 208) trading as 23LEGAL.


Thanks for checking out the awesome and interesting content on our website, including our publications, tweets, blogs, podcasts, vlogs, Facebook quotes, snaps, Instagram blasts, skywriting messages and whispers in the wind. This info is only a summary and a general overview on matters that are highly interesting, intriguing, thought provoking and sometimes baffling.

We do however need to let you know that it is not intended to be comprehensive (because if we went that far you’d likely be on Netflix catching up on the latest Suits episode) nor is it legal advice. We like to make sure that our content is cutting edge and up to date when we release it but we can’t guarantee that it might not be current or up to date when you come across it. We highly recommend getting in touch with us or your own lawyer to seek some legal advice tailored to your specific circumstances and before acting or relying upon our Content.


Unfortunately, just by using our website or receiving any information from us or this website doesn’t intend to or create a solicitor-client relationship between you and us. We would however love to have you as a valued client of 23LEGAL so why not get in touch today.


So, we need to tell you a few more things, namely that 23LEGAL is not responsible to you or anyone else for any loss suffered in connection with the use of this website or any of the content. This includes, but is not limited to, the transmission of any computer virus; and that we make no warranties or representations about this website or any of the content. We exclude, to the maximum extent permitted by law, any liability which may arise as a result of the use of this website, its content or the information on it.

Where liability cannot be excluded, any liability incurred by us in relation to the use of this website or the content is limited to the extent provided for by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010). To the extent permitted by law, we will not be liable for any indirect, incidental, special or consequential loss.


Unless otherwise indicated, 23LEGAL owns or licences the copyright in the content on this website. Some of the copyright in the content may be owned by someone else and is included on our website under a licence or agreement.

You may only access and use the content for non-commercial or personal use unless you have prior written approval from us. You may print out a single copy of any content on this website for your personal use. All other use, copying or reproduction of this website or any part of it is prohibited (except to the extent permitted by law). None of the content or any part of it may be reproduced on any other Internet website.

If you would like to seek to reproduce or otherwise use the content in any way, it is your responsibility to obtain our approval for such use where necessary. We would be super flattered if you wanted to use our content, but we have put a lot of hard time and effort into ensuring that we produce the content that you really enjoy; so please ask us first.


We want you to have the best access to the best quality content whether on our website or someone else’s. To facilitate that our website is linked to other websites over which we have no control. We therefore don’t make any representations about the accuracy of information contained on those websites and we are not liable for the content on those websites. We are however happy to discuss any concerns you may have regarding the content on our website or another website so please don’t hesitate to get in touch with us today.


This website is brought to you by 23LEGAL. We don’t represent that we hold authorisations and approvals required to provide legal advice in all jurisdictions where the material on this website may be viewed or received. You should make sure that access to and the use of this website is in accordance with the laws of your own jurisdiction.


We publish our email and other electronic addresses on our website to allow us to properly communicate with our amazing clients and potential clients and communicate in respect of our business. We like you, hate SPAM email and unsolicited commercial emails and electronic messages. So please don’t send them to us. Also, our publishing of our email and other electronic addresses on our website is not an implied or inferred consent from us to send us SPAM email and unsolicited commercial emails and electronic messages.


We take your privacy very seriously; we want to make sure that we handle your private information in the right way which is why we have developed a tailored approach to privacy and SPAM in accordance with the Australian Privacy Principles in the Privacy Act 1988 (“the Privacy Act”) and the Spam Act 2003 regarding sending emails. Our approach may change from time to time, but rest assured if you are reading this on our website this is our current privacy approach and when we make changes you will be able to find the current version on our website at all times.


We are friendly people and we like to get to you know you so we can deliver amazing content and marketing our services to you, our clients or someone employing or engaging you. To do this in the most effective way we may collect your personal information. In most cases, it will be obvious the information that we are collecting (if you fill out the reach out form on our website for example, we will be collecting that information from you). Generally, if appropriate to do so, we will tell you why we are collecting that information and how we plan to use it; or it will be obvious from the circumstances.

There is a range of personal information that we may collect dependent on how you interact with 23LEGAL, such as your name, date of birth, business contact details, job position, your expertise and interests. This may also extend to in certain situations, such as if you are a client or potential client, your professional memberships and in rare circumstances, financial information. This information is collected in arrange of ways generally during the course of our providing you, your employer or someone else with legal services.

If we are looking to employ you, we may also collect information about, your name, contact details, work history, relevant reference and record checks from recruiters, previous employers, education institutions and others who can assist us by providing us with information to allow us to make the best possible decision regarding our employment needs.


We usually will only collect your personal information when you give it to us freely; generally, you will have completed a contact form or subscription form to reach out to us.

When you jump on our website or download information from it, our Internet Service Provider (ISP) keeps track of your Internet address; your domain name as well as the the date and time you hopped on to check us out. Our ISP may also collect other information such as what parts of our website you like to visit, how long you spend there, any documents or information you download or access, how you reached our sites via external links from other sites and the web browser you are using. Rest assured however that this information is anonymous and we use it to continue to bring you practical up to date content on our website which you are enjoying and for statistical and website development purposes.


We have worked hard to deliver a modern, practical website with up to date and relevant content. We use your information to assist us in keeping this content relevant to you or to market our website, content or services to you, a client or someone looking to engage or employ you or to allow us to comply with the relevant laws and regulations. We may also provide or disclose your information to people we engage from time to time (such as contractors, agents, service providers) to assist us in continuing to provide you with high quality services, to market those services to you or where we are required or authorised by law. Some of this information may be received or stored in an overseas jurisdiction – for example we may disclose your contact information including your email address to electronic execution services or internet servers which may store the information outside of Australia.

We also handle and use your personal information in circumstances where we rely on the employee and related bodies corporate exemptions contained in the Privacy Act (where relevant).

23LEGAL also has a range of professional, legal and ethical obligations of legal professional privilege and confidentiality. We will protect and treat the information we receive in accordance with these obligations.


Wait not those types of cookies that the beloved Sesame Street character devours. We mean an HTTP cookie (aka, web/internet/browser cookie or also just a cookie). This is a tiny piece of data which our website will send to your browser and it will be stored on your computer while you are browsing our website. It is stored in a text file and the data is sent to the server when your browser requests a page of our website from the server.

We use cookies sparingly to allow us to effectively manage our website and to make necessary improvements from time to time. Generally we will use these to:

  • allow our website to function properly as intended, this means when we update our website or provide you with a notice (similar to those ones you see on internet banking) our cookies make sure you don’t see that popup on every page you access – because that can be annoying;
  • measure accurately how you use our website including the usage during those sessions;
  • see what you like and where you like to look on our website to make sure we keep it up to date and interesting for you; and
  • store certain information about your visit to us such as a unique identifier/value to let us know whether you saw our page.

Our cookies (whilst delicious) are non-permanent session cookies used to identify your super awesome Internet browser from all those other super awesome internet browsers out there in the digital world. Whilst we would love to keep in touch with you our site will not store your personal information such as email addresses, phone numbers, favourite cookie flavour (ours is peanut butter chocolate chip) or other details in a cookie.

Cookies are generally acceptable to most internet browsers. But we appreciate that you may not want a cookie (perhaps your computer is on a diet). You may be able to configure your browser to refuse all cookies or to send you a notification each time a cookie is sent to your computer so you can choose whether to accept it or not.


We are a digital and virtual law firm but we do use a range of physical and electronic measure to protect your personal information and keep it secure from being interfered with, lost, misused or used or disclosed in an unauthorised way. This may include restricting access to our office, firewalls, use of secure databases, fire proof safes and the like.

Unfortunately, the internet is not a secure place and it is at your own risk if you send any information to us including your email address. We also aren’t responsible for the privacy practices or content of websites we may provide a link to on our website.


Generally, you have a right to access or be provided with a copy of most of the personal information we hold about you and to let us know whether it is correct or not. We like things to be accurate so if your personal information needs to be updated please let us know. If you would like to access your information or if you have a complaint about your information privacy please call us at 1300 23LEGAL or email us with the details of your request or complaint and we attend to that for you. In some cases, we may need to deny your request for information. If that occurs, we will let you know in writing why we are unable to give you that information. We will investigate any complaint independently (if practicable) and communicate the outcome of any investigation to you within 30 days of it commencing. If you are unsatisfied with the outcome please let us know, or you can contact the Office of the Australian Information Commissioner via email or by calling 1300 363 992.


We like things to be accurate and we want to make sure that hold the correct information about you. If you think that any of the information that we hold about you is inaccurate we would love to correct it. Please call us at 1300 23LEGAL or email us and we will take reasonable steps to ensure it is corrected.

GPO Box 1331 Brisbane QLD 4001

  • Conveyancing Connection (QLD) Pty Ltd
    As a trusted advisor, it is important for us to know that, when we need to refer a client to another practitioner, they will be treated with respect and their matter will be handled to the same standards we employ and won’t fall through the cracks. Dugald Hamilton and the team at 23LEGAL always look after our clients to a standard that is above and beyond what is required and we have no hesitation in recommending their services.
    Conveyancing Connection (QLD) Pty Ltd
  • Jamie Brauer
    I have used the services of Dugald Hamilton and 23LEGAL several times now. Dugald has always delivered result that exceed my expectations in a timely fashion and at a competitive price. I feel safe and secure knowing I have him in my corner if needed.
    Jamie Brauer
  • Melissa Scott
    Dugald and the team at 23LEGAL have provided consistently high levels of legal advice and assistance on a range of matters for Megaport Ltd, an ASX-200 listed company in the technology sector. I appreciate the commercial aspects of Dugald's advice and the practical nature of his recommendations. As an example, he will often give insights on the chances of success and weighed up against the likely costs, may advise on the real costs vs benefits of pursuing certain options. This in invaluable for my internal decision making and justifying certain spends. 23LEGAL is certainly doing law differently.
    Melissa Scott
    Senior Legal Counsel, Megaport Ltd.

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